Child's journey

Transferring work between teams is more than an administrative process, and has a potential impact for the child and their family. Transfers should be carried out effectively and in a manner that minimises disruption to the child.

Involving the child, their family and other professionals

The child, their parents and carers must be told the rationale for the case transfer and kept fully informed of the transfer process itself. The explanation must be done in a way that the child understands.

All professionals involved in the case must be told the rationale for the case transfer and kept fully informed of the transfer process itself and informed.

The process of transfer

The transfer process is managed through allocation meetings, attended by team managers. Any issues arising form this meeting will be escalated up to the next level of management.

Once a transfer is agreed at this meeting:

the social worker will complete a transfer summary
the team manager will ensure that the files are accurate and complete
case records should ideally be handed over in a face to face meeting with the new worker, however if this is not possible then they should be sent by courier.
When a case of a child who is looked after needs to be transferred the team manager who is responsible for the case will agree transfer with the next team manager. A date for the transfer of the case will be agreed. This should normally take place at the point where a community parenting order is granted or by negotiation between the team managers.The case remains within the assessment and intervention team if the looked after child is subject to care proceedings.

Actions

Task	Responsible officer	Record	Timescale
Decide that transfer is necessary and in the interests of the child	Team managers	Computer	As agreed
Notify receiving team manager and agree a process for transfer including date for transfer meeting and date of transfer	Team managers	Computer	As agreed
Complete write up of case file and transfer summary	Social worker	Transfer summary	As agreed
Review file, sign and date transfer summary	Team manager	Transfer summary	As agreed
Hold allocation meeting	Social workers and team managers	Computer and minutes	As agreed
Carry out joint visit	Social workers	Computer	As agreed
Handover file	Social workers	Computer	As agreed
Record transfer	Team managers	Computer	As agreed

Child's journey

Involving the child, their family and other professionals

The process of transfer

Once a transfer is agreed at this meeting:

Actions

Quick links